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Explore articles and guides to help you get the most out of curbside consultations.

Resources

Explore articles and guides
to understand the value of e-consults.

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2020 - Present

2022 Survey of Physician Appointment Wait Times. (2024, August).  Retrieved from https://www.amnhealthcare.com: https://www.amnhealthcare.com/amn-insights/physician/whitepapers/survey-of-physician-appointment-wait-times/

The Waiting Game: New Patient Appointment Access for US Physicians. (2024, March 19). https://go.ecgmc.com. Retrieved from https://go.ecgmc.com: https://go.ecgmc.com/rs/073-EZR-159/images/ECG-The%20Waiting%20Game_New-Patient%20Appointment%20for%20US%20Physicians.pdf?version=0

Kvedar JC, Mittermaier M, Pritzker J. The industry impact of the American Medical Association’s Digital Medicine Payment Advisory Group (DMPAG).
NPJ Digit Med. 2022 Dec 24;5(1):193.
Sowden G, Shoemaker A, Batliner M, Duncan M. Psychiatric e-Consults: A Guide for the Referring Physician.
Fam Pract Manag. 2022 Jul;29(4):9-14.
Gaye M, Mehrotra A, Byrnes-Enoch H, Chokshi D, Wallach A, Rodriguez L, Barnett ML. Association of eConsult Implementation With Access to Specialist Care in a Large Urban Safety-Net System.
JAMA Health Forum. 2021 May 21;2(5):e210456.
Malik MT, Zand R, Vezendy SM, Newman E, Holland NR. Implementation and Follow-up Experience of an e-Consult Program in a Rural Neurology Setting.
Neurol Clin Pract. 2021 Aug;11(4):e430-e437.
Anderson E, Vimalananda VG, Orlander JD, Cutrona SL, Strymish JL, Bokhour BG, Rinne ST. Implications of Electronic Consultations for Clinician Communication and Relationships: A Qualitative Study.
Med Care. 2021 Sep 1;59(9):808-815.
Avery J, Dwan D, Sowden G, Duncan M. Primary Care Psychiatry eConsults at a Rural Academic Medical Center: Descriptive Analysis.
J Med Internet Res. 2021 Sep 1;23(9):e24650.
Thielke A, King V. Electronic Consultations: A Triple Win for Patients, Clinicians, and Payers.
Milbank Memorial Fund. June 2020.
Knox M, Murphy EJ, Leslie T, Wick R, Tuot DS. e-Consult implementation success: lessons from 5 county-based delivery systems.
Am J Manag Care. 2020 Jan 1;26(1):e21-e27.
Whittington MD, Ho PM, Kirsh SR, Kenney RR, Todd-Stenberg J, Au DH, Simonetti J. Cost savings associated with electronic specialty consultations.
Am J Manag Care. 2021 Jan 1;27(1):e16-e23.
Ackerman SL, Dowdell K, Clebak KT, Quinn M, Shipman SA. Patients Assess an eConsult Model’s Acceptability at 5 US Academic Medical Centers.
Ann Fam Med. 2020 Jan;18(1):35-41.
Larson A, Wheeler, J. E-Consult Innovation: A Middle-Ground Model To Enhance Adoption and Improve Care.
NEJM Catalyst. November — December 2020  Vol. 1No.6: 1-13
Ackerman SL, Dowdell K, Clebak KT, Quinn M, Shipman SA. Patients Assess an eConsult Model’s Acceptability at 5 US Academic Medical Centers.
Ann Fam Med. 2020 Jan;18(1):35-41.
Lee MS, Nambudiri VE. Electronic Consultations (eConsults) for Safe and Equitable Coordination of Virtual Outpatient Specialty Care.
Appl Clin Inform. 2020 Oct;11(5):821-824.
Ahmed S, Kelly YP, Behera TR, Zelen MH, Kuye I, Blakey R, Goldstein SA, Wasfy JH, Erskine A, Licurse A, Mendu ML. Utility, Appropriateness, and Content of Electronic Consultations Across Medical Subspecialties.
Ann Intern Med. 2020 May 19;172(10):641-647.

Project CORE®: Coordinating Optimal Referral Experiences  | AAMC

Liddy C, Abu-Hijleh T, Joschko J, Archibald D, Keely E. eConsults and Learning Between Primary Care Providers and Specialists.
Fam Med. 2019 Jul;51(7):567-573.
Liddy C, Joschko J, Guglani S, Afkham A, Keely E. Improving Equity of Access Through Electronic Consultation: A Case Study of an eConsult Service.
Front Public Health. 2019 Oct 4;7:279.
Pope TM. Curbside Consults: New Liability Risks to Avoid When You Are Not a Patient’s Physician.
The ASCO Post. 2019 Jun.
Joschko J, Keely E, Grant R, Moroz I, Graveline M, Drimer N, Liddy C. Electronic Consultation Services Worldwide: Environmental Scan.
J Med Internet Res. 2018 Dec 21;20(12):e11112.

eConsults: An emerging tool to help advance the patient-centered medical home.  (August 2018). Retrieved from https://www.beckershospitalreview.com: https://www.beckershospitalreview.com/healthcare-information-technology/econsults-an-emerging-tool-to-help-advance-the-patient-centered-medical-home/

Nuwer MR, Corboy JR. Curbside consults join the telemedicine era.
Neurol Clin Pract. 2018 Jun;8(3):177-178
Bradi AC, Sitwell L, Liddy C, Afkham A, Keely E. Ask a neurologist: What primary care providers ask, and reducing referrals through eConsults.
Neurol Clin Pract. 2018 Jun;8(3):186-191.
Delaigue S, Bonnardot L, Steichen O, Garcia DM, Venugopal R, Saint-Sauveur JF, Wootton R. Seven years of telemedicine in Médecins Sans Frontières demonstrate that offering direct specialist expertise in the frontline brings clinical and educational value.
J Glob Health. 2018 Dec;8(2):020414. 
Anderson D, Villagra VG, Coman E, Ahmed T, Porto A, Jepeal N, Maci G, Teevan B. Reduced Cost Of Specialty Care Using Electronic Consultations For Medicaid Patients.
Health Aff (Millwood). 2018 Dec;37(12):2031-2036
Barnett ML, Yee HF Jr, Mehrotra A, Giboney P. Los Angeles Safety-Net Program eConsult System Was Rapidly Adopted And Decreased Wait Times To See Specialists.
Health Aff (Millwood). 2017 Mar 1;36(3):492-499.
Papermaster A, Champion JD. The common practice of “curbside consultation”: A systematic review.
J Am Assoc Nurse Pract. 2017 Oct;29(10):618-628.
Gleason N, Prasad PA, Ackerman S, Ho C, Monacelli J, Wang M, Collado D, Gonzales R. Adoption and impact of an eConsult system in a fee-for-service setting.
Healthc (Amst). 2017 Mar;5(1-2):40-45. 
Lin M, Pappas SC, Sellin J, El-Serag HB. Curbside Consultations: The Good, the Bad, and the Ugly.
Clin Gastroenterol Hepatol. 2016 Jan;14(1):2-4.
Vimalananda VG, Gupte G, Seraj SM, Orlander J, Berlowitz D, Fincke BG, Simon SR. Electronic consultations (e-consults) to improve access to specialty care: a systematic review and narrative synthesis.
J Telemed Telecare. 2015 Sep;21(6):323-30.
Cook DA, Sorensen KJ, Wilkinson JM. Value and process of curbside consultations in clinical practice: a grounded theory study.
Mayo Clin Proc. 2014 May;89(5):602-14.
eReferral Implementation Handbook. (2014, March). Retrieved from https://ciaq.ucsf.edu : https://ciaq.ucsf.edu/
Burden M, Sarcone E, Keniston A, Statland B, Taub JA, Allyn RL, Reid MB, Cervantes L, Frank MG, Scaletta N, Fung P, Chadaga SR, Mastalerz K, Maller N, Mascolo M, Zoucha J, Campbell J, Maher MP, Stella SA, Albert RK. Prospective comparison of curbside versus formal consultations.
J Hosp Med. 2013 Jan;8(1):31-5. 
Mission Possible: Implementing eConsult in the Los Angeles County Healthcare System. (September 2013). Retrieved from https://blueshieldcafoundation.org: https://blueshieldcafoundation.org/
Chen AH, Murphy EJ, Yee HF Jr. eReferral–a new model for integrated care.
N Engl J Med. 2013 Jun 27;368(26):2450-3.
Stange KC. The problem of fragmentation and the need for integrative solutions
Ann Fam Med. 2009 Mar-Apr;7(2):100-3.
A Doctor’s Legal Duty – Erosion of the Curbside Consultant. (2003, November 5). www.mondaq.com. Retrieved from www.mondaq.com: https://www.mondaq.com/unitedstates/professional-negligence/23193/a-doctors-legal-dutyerosion-of-the-curbside-consultant?msg=15
Kuo D, Gifford DR, Stein MD. Curbside consultation practices and attitudes among primary care physicians and medical subspecialists.
JAMA. 1998 Sep 9;280(10):905-9.
Wegner SE, Humble CG, Feaganes J, Stiles AD. Estimated savings from paid telephone consultations between subspecialists and primary care physicians.
Pediatrics. 2008 Dec;122(6):e1136-40
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